Designing Better Customer Experiences
In this post, we share how Mightybytes creates compelling and purpose-driven customer experiences (CX) grounded in shared, long-term trust and mutual respect.
Category:
Design
Inclusive design drives great products, services, and programs that people love. We create content on this topic to help you solve problems with better, more successful long-term solutions.
Customer Journey Mapping
Creating a customer journey map can help you design better products and services, build trust, and improve your relationships with customers or other stakeholders. Read on to find out how…
Audience Pain Point Content Mapping
In this post, we explore how content mapping based on specific audience pain points can improve your marketing.
Navigating Chaos Communications Toolkit
Learn how to create and implement effective yet flexible strategies with this communications toolkit that includes webinar recordings, resources, and take-aways from our popular webinar series, Navigating Chaos: Communications Strategies…
Sustainability Storytelling Checklist [Free Download]
In this post, we outline how sustainability storytelling can bring shared value to your organization. We also break down a storytelling checklist to ensure actions align with words and you’re…
7 Pitfalls To Avoid in Your Sustainability Story
We’ve seen it over and over: companies tell purpose-driven stories that fail, or worse, blow up in their faces. But why does this happen? In this post, we outline seven…
Understanding Google’s “Core Web Vitals”
In this blog post, you’ll learn about Google’s new “Core Web Vitals,” how they impact Google’s search algorithm, and what this could mean for your SEO strategy.
Informed Consent in Your Digital Marketing
In this post, we explore why informed consent is so critical to addressing personal privacy. We also cover how to use it to drive more responsible marketing practices.
Our Problem-Framing Guide
Problem framing can help project stakeholders get on board with precisely which problem you aim to solve, why, and for whom. In this article, we break down the problem framing…
Green Patterns: Helping Users Make More Sustainable Choices
In this article, we explore ‘green patterns’. These experience design practices help web teams avoid deception and better serve the needs of both people and the planet.