Working the Cone of Uncertainty
In this post, we explore how the Cone of Uncertainty impacts digital projects and how you can use it to improve collaboration and build something better, faster, cheaper instead.
Author
Tim Frick
RFPs: Not a Sustainable Business Practice
In this article, we explore how RFPs can set up large, complex projects for failure. We also uncover why RFPs are not a sustainable business practice and share several more…
Our Guide to Digital Agency Pricing and Project Budgeting
Digital agencies employ numerous pricing and project budgeting models when bidding on and executing projects. In this handy guide, we explore the pros and cons of several approaches to estimating…
5 Stakeholder Research Methods
Here are five stakeholder research methods to improve your digital products, services, policies, or programs.
Customer Journey Mapping
Customer journey mapping can help teams design better products and services, build trust, and improve relationships with customers and other stakeholders.
Understanding Digital Life Cycle Assessments
In this article, we explore why Digital Life Cycle Assessments are important to the long-term sustainability of your digital product or service.
Designing Better Customer Experiences
In this article, we share five ways to design compelling and purpose-driven customer experiences (CX) that build mutual value and are grounded in long-term trust and respect.
Building Capacity with Digital Governance
In this post, we explore how good digital governance helps organizations build capacity to support sustainability efforts and drive long-term business success. We also share tips on how to improve…
Making a Difference with Open Web Standards
The World Wide Web Consortium (W3C) produces guidelines and open standards that advance the web. In this post, we explore how web standards inform legislation, improve the internet, and offer…
What’s Your Accessibility Risk?
When did you last review your organization’s accessibility risk? As disability rights legislation shifts around the globe, potential risk factors increase. This article identifies methods, processes, and quick wins to…