Customer Journey Mapping
Customer journey mapping can help teams design better products and services, build trust, and improve relationships with customers or other stakeholders.
Category:
Business Strategy
Adopting sustainability and responsible digital business strategies can transform your company or organization at every level. We explore ways to achieve this in the business strategy articles below.
Six Ways to Create Shared Value
In this post, we cover six ways that organizations across sectors can create shared value for their stakeholders—customers, community, workers, the environment, and so on.
Designing Better Customer Experiences
In this article, we share five ways to design compelling and purpose-driven customer experiences (CX) that build mutual value and are grounded in long-term trust and respect.
Building Capacity with Digital Governance
In this post, we explore how good digital governance helps organizations build capacity to support sustainability efforts and drive long-term business success. We also share tips on how to improve…
Your Sustainable Marketing Stack
Use these tools to create a more sustainable marketing stack that prioritizes people, planet, and shared prosperity across digital products, services, campaigns, and programs.
Navigating Chaos Communications Toolkit
Learn how to create and implement effective yet flexible strategies with this communications toolkit that includes webinar recordings, resources, and take-aways from our popular webinar series, Navigating Chaos: Communications Strategies…
What’s Your Accessibility Risk?
When did you last review your organization’s accessibility risk? As disability rights legislation shifts around the globe, potential risk factors increase. This article identifies methods, processes, and quick wins to…
Transitioning from Waterfall to Agile Methods
When it comes to managing complex projects, many companies still employ a rigid, top-down process known as ‘waterfall’. In this post, we explore how to transition from waterfall to agile methods…
Environmental Digital Responsibility
In this article, we explore how Environmental Digital Responsibility can help you better understand the ecological consequences of an organization’s digital decisions.
Green Hosting from Mightybytes
Here’s how Mightybytes provides our clients with secure, fast, reliable green hosting that helps them more effectively manage their data and digital products while also meeting business goals.