B Corporation | Business Strategy | Sustainability

Who’s Responsible for Your Digital Carbon Footprint?

In this post, we explore the question of personal vs. organizational responsibility when it comes to taking meaningful action on your digital carbon footprint. 

Business Strategy | Design | Digital Marketing | Experience Design

Understanding Customer Journey Maps

Creating a customer journey map can help you design better products and services, build trust, and improve your relationships with customers or other stakeholders. Read on to find out how…

Content Strategy | Digital Marketing

Content Governance: Categories vs. Tags

Your blog has a sprawling list of tags and categories. How can you build a taxonomy that helps your customers find what they’re looking for?

Advocacy | Sustainability | Web Development

Can Digital Product Passports Save the Web?

In this post, we explore how digital product passports informed by the Web Sustainability Guidelines (WSGs) could be key to addressing some of the web’s biggest challenges. 

Privacy & Security | Web Development

5 Ways to Keep Your Site from Getting Hacked

Your website is a safe haven for your content and marketing efforts . . . until it isn’t. In this post, we discuss why keeping web software up-to-date reduces your…

Content Strategy | Digital Marketing | SEO & SEM Strategy

5 Ways to Improve Your Digital Strategy

Managing your digital strategy doesn’t have to be a cat-herding experience. Here are several tips—pulled from a digital marketing event at Mightybytes—for staying on top of your goals.

Content Strategy | Design | Digital Marketing | Experience Design

Four UX Tactics for More Authentic Marketing Automation

Marketing automation can save organizations huge amounts of time and money, but they can also frustrate your customers. In this post, we explore several automation techniques that can be used…

Accessibility | Advocacy

Web Content Accessibility: What’s Next?

Web content accessibility is always evolving. In this post, we cover what you need to know to adapt your digital products and services to meet new and upcoming guidelines.