Although Mightybytes aims to create a conflict-free work environment, stakeholders may at times have work- or project-related situations that they consider unfair, or may have disagreements with others, or may feel that the company’s policies are being inequitably applied to them. 

The goal of the grievance reporting and resolution policy is to fairly and equitably apply the policies of Mightybytes, and to expediently find a mutually satisfactory resolution of any problems as they arise. The following options may be used to resolve a dispute or grievance:

1. Direct Resolution: The affected parties shall attempt to address the problem directly with the respondent(s) and find a mutually acceptable solution. If one party is not comfortable dealing directly with the respondent(s), or if this approach fails to resolve the situation, the affected parties shall proceed to option 2. 

2. Human Resources Resolution: The employee may submit a complaint verbally or in writing to the Operations Director. The Operations Director may conduct an informal investigation as appropriate, and may serve as facilitator or utilize a third-party facilitator to talk the issue out between the parties, offering all parties equal opportunity to share concerns and issues. All such meetings shall be non-adversarial, and all parties shall seriously consider the viewpoints of the others involved and actively seek to reach a fair and mutually acceptable resolution. The resolution shall be in written form, and shall be maintained in a confidential file for a period of no less than three (3) years.

3. President Resolution: In the event that a complaint cannot be resolved using options 1 or 2, the President of Mightybytes shall determine the final resolution of the issue. The President or their designee shall inform the parties of the decision in writing, a copy of which shall be maintained as described above. Any such decision shall be final.

Mightybytes prohibits retaliation against any employee or other stakeholder who has filed a complaint, or has participated in a grievance resolution process.