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New Report Sheds Light on Content Usability for Non-Profit Websites
by Tim Frick
According to a new report by Nielsen Norman Group, giving money on charity websites is 7% harder than spending money on e-commerce sites. Donating physical items is even harder. For non-profit websites, social media is secondary; the top priority is to create clearer content.
The Non-profit and Charity Website Usability Report offers 224 pages and 116 design guidelines for improving the usability of essential information and processes on charity, non-profit, and NGO websites. How does your site stack up? We looked over the report’s criteria to compare our work to its findings.
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