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Are You a Trust Agent?
by Tim Frick
Part Psychology textbook, part business manual, part to do list, part philosophical manifesto, and mostly just an overall good read, Chris Brogan and Julien Smith’s Trust Agents guides you (in six easy steps, no less) toward a better and more enlightened approach to making the social web work for you.
Though there are actionable items throughout, the book really works best as a loose philosophical framework for incorporating etiquette, human understanding and yes, trust into your online endeavors, the result of which (the authors say) will naturally be more opportunities for business, collaboration, and word-of-mouth referrals. Their careers are proof-in-the-pudding that this approach can work. Brogan’s blog is listed as one of the top 100 on Technorati and, among other things, Smith’s early adoption of podcasting has led to countless speaking engagements and appearances on CNN, CBC, CTV, and—as he puts it—“a bunch of others that don’t start with the letter C.”
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