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Experience Director Wanted

Our team is fun, passionate, creative, whip-smart….and growing!

We need someone who enjoys creating solutions for clients as well as co-workers, and who is eager to take a leadership role at our company.

The Experience Director will be responsible for ensuring that all design and technology solutions dovetail with, and reinforce, the client’s brand and marketing objectives. To that end, this position is equal parts client contact (particularly during the sales, discovery, and definition processes), high-level UX direction, and creative oversight and management. This includes branding, ID, media, marketing, and web-based projects.

The position will also entail guiding and collaborating with our creative teams on best practices for both internal and client-facing projects as well as other strategic company initiatives, many of which are driven by a passion for sustainability.

JOB RESPONSIBILITIES WILL INCLUDE:

Creative Lead

  • Devise and present Mightybytes solutions to internal and client teams
  • Collaborate with team leaders on best practices for creative solutions
  • Lead the team in future business development and strategic initiatives
  • Provide leadership in social media and content strategy initiatives

Sales

  • Manage and support the initial sales process
  • Assist in the pitch, proposal, and contract phases of the general client solution process
  • Perform on-site client demonstrations and training as needed
  • Define and/or elicit strategy and strategic objectives from clients and stakeholders

Project Management

  • Take the lead in clarification of UX process with clients
  • Provide high-level maps, wireframes, user flows to inform design
  • Support and guide mid and junior level team members, including but not limited to design, process, and client management
  • Produce scheduled client reporting, with analysis of results
  • Interpret analytic data, and instruct clients on collection and data interpretation

BACKGROUND:

  • Minimum 10 years of experience in web publishing and development
  • Proficiency in front-end tools, such as:
    • CSS/HTML/Javascript
    • UX and prototyping tools like Visio, Axure and Omnigraffle
    • Experience with content management systems
  • Experience with multiple project management methodologies, such as Agile and Waterfall
  • Experience with variety of web-project sales, from startup to large-scale projects
  • High level understanding of programming languages and web development platforms

DEGREES RECOMMENDED:

  • Computer Science
  • Human Computer Interaction
  • Business Administration
  • Communications

This is a great opportunity to join a culturally unique company with a talented and creative team of passionate individuals who want to build socially responsible business solutions. It is a contract-to-full-time position with a 90 day trial period. Compensation relative to experience. If you are an overseas or recruiting firm, don’t bother us. (Seriously!)

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